Privacy Policy
Last updated: January 2025
NearYou ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect data collected through our website and mobile application.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and address when you register or book a service. We also collect usage data including pages visited, features used, and device information to improve our platform.
2. How We Use Your Information
Your information is used to: process and confirm bookings; match you with suitable service providers; send booking confirmations and service reminders; improve our platform and services; comply with legal obligations; and send promotional communications (only with your consent).
3. Sharing of Information
We share necessary booking details with the assigned service provider. We do not sell your personal data to third parties. We may share data with trusted service partners (payment processors, analytics tools) under strict confidentiality agreements and in compliance with Qatar's data protection laws.
4. Data Security
We implement industry-standard security measures including encryption, secure servers and access controls to protect your personal information from unauthorized access, disclosure or misuse.
5. Cookies
NearYou uses cookies to enhance your experience, remember your preferences and analyze traffic. You can control cookie settings through your browser. Disabling cookies may limit some platform functionality.
6. Your Rights
You have the right to access, correct or delete your personal data at any time. To exercise these rights, contact us at support@nearyou.org. We will respond to all requests within 30 days.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time, subject to legal and business obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a prominent notice on the website. Continued use of NearYou after changes constitutes acceptance.
9. Contact
For any privacy-related questions, contact us at support@nearyou.org or via WhatsApp at +974 7028 9185.